Privacy Policy

At HKIB, we recognize that building a long-term business relationship with you depends on trust. We respect and protect your privacy. In general, you can visit HKIB on the Web without identifying yourself or revealing any personal information. If you choose to provide us with personally identifiable information (name, address, e-www address, phone number, etc.) we will only use this information to support your client relationship with HKIB. Our privacy statement covers five main areas: Notice, Choice, Access & Accuracy, Onward Transfer, and Security. Please keep in mind that HKIB’s privacy practices may vary as required by local laws and policies.

1. Notice

HKIB provides this Online Privacy Statement to make you aware of our privacy practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and from the bottom of every hkib.org.hk Web pages.

What information we collect

On some HKIB Web pages, you can make requests and register to receive materials. The types of personal information collected at these pages may include your name, contact, billing information, and transaction information. In order to tailor our subsequent communications to you and continuously improve our services (including registration), we may also invite you to provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences.

How we use the information

We use your information to help us better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalize our Web sites for you. From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt-out of receiving such contact. Please follow the opt-out directions given below in the “Choice” section of this document. In addition, we will also follow local requirements, such as allowing you to opt-in before receiving communications, where applicable.

With whom we share your information

HKIB will not sell, rent, or lease your personally identifiable information to others. We will only share the personal data you provide online with other HKIB entities and/or business partners who are acting on our behalf for the uses described above. Such HKIB entities and/or business partners are governed by our privacy policies with respect to the use of your information and are bound by the appropriate confidentiality agreements.

2. Choice

HKIB will not use or share the personally identifiable information that you provide to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. We will also provide you the opportunity to let us know if you wish to opt-out of partial or all contact from HKIB and we will do everything we can to honor such requests. This choice may be offered at the bottom of on-line or off-line communications from us as well as on our Web registration pages. If you have any difficulty exercising your choices, please send your request to [email protected]. We will always secure your permission first, should we ever consider sharing your information with third parties that are not acting on our behalf and governed by our privacy policy.

3. Access & Accuracy

HKIB strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with online access to your registration data so that you may review, update or correct your information on the HKIB site where you submitted it. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your individually identifiable information, return to the Web page where you originally entered the www.hkib.org.hk Web site and follow the instructions on that Web page. If for some reason you cannot access your information on the Web page, please telephone HKIB for assistance. You can also send your request to [email protected].

4. Security

HKIB is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data such as billing information. You may also choose to use fax, www, or other means to communicate this information to us. You may also request that we do not retain billing information accessible for your future online use subsequent to closing a transaction.

Additional Information

Links to third party web sites

We provide links to third party Web sites solely as a convenience to you. If you use these links, you will leave the HKIB Web site. HKIB has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, HKIB does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do this entirely at your own risk.


Contact information

If you have any questions or comments regarding our online privacy practices, please send them to this e-mail address [email protected]